Privacy Policy

OILPLAT's Privacy Policy is intended for customers and non-customers who use the platform. This document provides details on how information provided by users is managed. Understanding the needs of our customers and offering them financial services means gathering certain personal information.

That is why, through this Privacy Policy, we want to express our effort to maintain total transparency. OILPLAT will require some of your data when opening an account or when you start trading. In general, we will establish the purpose and details of those who have access to the data provided to our team.

Please read our Privacy Policy carefully to clearly understand how we collect, use, protect or handle your personally identifiable information in accordance with our website.

1. What personal information do we collect from people who visit our website?

When you sign in or place an order on our site, you may be asked to enter your name, mailing address, telephone number or other details to assist with your transaction.

2. When is information collected?

We collect information from you when you sign in on our site, make an application, subscribe to a newsletter or enter information on our site.

3. How do we use your information?

We may use the information we collect from you when you register, make a purchase, subscribe to our newsletter, respond to a survey or marketing communication, surf the web, or use other properties in the following ways:

  • To customize the user experience and offer you the type of content and product offers that interest you most.
  • To improve our website and improve our service.
  • To enable us to better serve you in response to your customer service requests.
  • To process your transactions quickly.
  • To send periodic emails about your order or other products and services.

4. How do we store personal information collected?

All data that is communicated to us personally, by telephone, mail, email, on the internet or in any other electronic format is stored safely.

OILPLAT keeps all your personal information in the storage facilities of a secure computer and in paper files, and we take steps to protect your personal information to prevent misuse, loss, unauthorized access, modification or disclosure.

5. We request your e-mail address in order to:

  • Send information, answer questions or other requests.
  • Process orders and send information and updates corresponding to orders.
  • Additional information related to your product and / or service may also be sent.
  • Market to our mailing list or continue to send emails to our customers after the original transaction occurred.

6. We respect the following principles:

  • Users can visit our site anonymously.
  • Users will be notified of any changes in privacy policy on our privacy policy page.
  • Do not use false or misleading e-mail addresses or topics.
  • Identify messages as advertising in some reasonable way.
  • Include the physical address of our business center.
  • Allow users to unsubscribe through the link at the bottom of each email.

7. How long does OILPLAT keep your information?

By law, OILPLAT maintains records for a significant period of time. However, when you believe that the information is no longer necessary or relevant and all legal obligations that may apply to the information in question have been met, we will delete the data that will identify or destroy the records in a secure way.

8. How do we keep your personal information accurate and up-to-date?

We acknowledge that any customer's personal information is subject to change, such as addresses, among others. In these situations, clients are asked to report these changes in their personal records or to inform an OILPLAT representative. This point is important to ensure that we have accurate and up-to-date information on file.

9. How can you verify the personal information that OILPLAT has about you?

The Privacy Act gives you the right to obtain a copy of any personal information that OILPLAT has about you to inform you of any perceived inaccuracy. However, there are some exceptions to the Act. To request a copy of the information OILPLAT has about you, (delete) You are required to complete an identity verification request form specifying the information you need.

10. How do we protect visitor information?

Your personal information is stored under secure networks and is accessible only by a limited number of people who have special access rights to such systems, and are required to keep the information confidential. In addition, all the sensitive / credit information you provide is encrypted using Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order, registers or accesses your data to maintain the security of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

11. Do we use cookies?

Yes. Cookies are small files that a site transfers to your computer's hard disk using the Web browser (if you allow it) so that the site service provider's systems recognize your browser, in order to capture and remember certain information.

This process is notified to the user according to parameters of the Law of Services of the Information Society and Electronic Commerce in force and is detailed in our "Cookies Policy"

12.We use cookies to:

  • Help remember and process items and purchase orders.
  • Understand and save user preferences for future visits.
  • Track ads.

You can choose to have your computer notify you each time a cookie is sent, or you can choose to disable all cookies. This is done through your web browser.

Each browser is a little different, so you should look in the "Help" menu of your browser to learn the correct way to modify cookies. If you disable cookies, some features will be disabled. It will not affect the user experience but some of our services will not work properly.

13. Disclosure of information from third parties

We do not sell, market or transfer your personal information to third parties unless we give you advance notice. This does not include the hosting of associated websites and other agents who assist us in the operation of our website, in our transactions or to provide the service without these parties agree to keep this information confidential.

We may disclose your information when we believe it is appropriate to comply with the law, enforce the policies of our site, or to protect our rights or others, your property or safety.

However, non-personal identification visitor information may be provided to third parties for marketing, advertising, or other uses.

14. Third party links

We do not include or offer third-party products or services on our website.

15. Does our site allow third-party behavior tracking?

It is also important to note that we do not allow third party behavior tracking.